Everything about Unison, from the design of our processes, to the recruitment and training of our staff, to how we interact with our customers has been developed specifically to offer a service that is second to none. Unison holds quality assurance accreditation including International ISO Standards Law 9000 and 9001:2008
Unlike other outsourcers, our staff are fully qualified Australian lawyers, Australian paralegals and Australian support staff. Unison’s Human Resource Policy is best practice in the areas of recruitment, education, training and personal and professional development. Our lawyers hold NSW practising certificates and undertake high levels of Continuing Legal Education.
We invite all our customers to travel to our offices in regional NSW and meet our team. We welcome the opportunity to meet you, show you around our premises and take you through how we process work and how each step of the process is managed. In fact, we encourage you to do so.
We believe transparency is the key to building a relationship of trust with our customers. From the very first time you make contact with us you will see that we are open, honest and upfront about all aspects of our business and our operations.
PEACE OF MIND
Unison is a law firm corporation, fully regulated by the Law Society of NSW and Office of the Legal Services Commissioner. Offshore outsourcers are often not regulated by any professional body. Unison is fully insured by LawCover and other PI insurers. When you work with Unison, you can rest easy that we take responsibility for the work we produce.
Offshore outsourcers do not take the PI risk. In fact, the first thing they will say is that they are not law firms and that the risk stays with you.